Does GMD have a physical shop?
Our showroom is closed at the moment. You can find all our dresses on the website.
Can I order online and try on a few dresses?
Yes, you can borrow a maximum of 3 dresses at one time. Should you order and try on multiple dresses, we will refund you for anything unsuitable.
How much do the dresses cost to hire?
Every dress has a price. You can hire dresses individually event by event, or join our INFINITE membership which is a monthly subscription for £99. This entitles you to Free unlimited dress hires all month.
I only want 1 dress for my event, can I order 3, choose 1 and return the others for a refund?
Yes this is exactly how it works. You are allowed to order up to 3 dresses. We will deliver them to you. After the event your return them all in the same box. Once we receive them back we will refund you for the dresses which you did not wear.
Can I try on the dresses weeks/ months before my event date?
YES, you will see 2 options at the checkout:
Option 1: FREE: When your dresses are delivered for your event, you will try them on. We will refund for anything you decide not to wear. Option 2: ADVANCE TRY ON/£30 per order: If your event is MORE than 4 weeks away from the date you place the order you can opt to use our service. Select this option at the checkout. You will receive the dresses ASAP to choose which one to have re-delivered back to you for the event. This service is £30 (non refundable) All delivery and returns are free.
I am not very tall, will the gowns be too long? We have various lengths of all the dresses. Order normally and tell us if you are concerned. The GMD mission is to ensure you look your best at your upcoming event.
Can I receive a refund if some / all of the dresses I order don't fit?
Yes, once the dresses are back with us, we will process a refund for anything you have not worn.
Can I add accidental damage insurance on my dresses?
Yes, we have an optional £7 insurance option to select at the checkout stage. This covers minor accidental damage such as a zip break or any normal stains.
How long can I borrow a dress for?
On the website you select the option to borrow each dress for either 2 nights or 7 nights. If you need longer, perhaps you are going abroad, no problem! Just email us at enquiries@girlmeetsdress.com.
When does my rental period begin and end?
Your rental period starts on the day your dresses are delivered, for example, for a 2 night hire, delivered on a Tuesday, you would need to drop your box into your local Post Office on Thursday before 5pm (2 nights later). We ignore Sunday as the post offices are closed, so for weekend 2 night events, delivery is Friday and return is Monday.
